Skip to main content

Have something to say?

Tell Chill Subs how they could make the product more useful to you.

Completed

Still getting an error message

Still unable to access 'See recommendations' in My Pieces.

hilary553 years ago
1
Completed

Submission plan broken again

In My Pieces, clicking on See Recommendations gives you a 500 Error - Internal Server Error. Probably something very minor.

hilary553 years ago
In Progress

Performance slow

FYI. About a year ago, I discovered Chill Subs, and as a publishing writer, I immediately loved it. However, since the database has grown from 2K to 3K, and perhaps integration with Write or Die, the latency on the filter form and page results is so slow that it has become almost prohibitive to use. Maybe it’s your hosting server, IDK, but I hate to see this happen to your excellent web site and such a critical service to writers. Hoping for the best moving forward. If it helps, I am running IOS 17, using Safari on an iPad 4 with plenty of RAM. And BTW, I am willing to assist in UI/Usability testing if need be. Thanks.

Hugh Findlay3 years ago
6
Completed

Top navigation not working

The new top line of navigation doesn't appear to be working, so there is no access to any of the cool new features! I can't access, my pieces, bios or the formatter.

hilary553 years ago
1

Another problem with filters

It's me again - sorry! There seems to be another bug in the filters - they don't seem to mesh with the premium services. For example, when I use the browse function and put in filters for the usual stuff (genre, word count, open, no fee, vibe, country etc) all is working, but as soon as I add try to filter by piece (premium), the country filter stops working. I've tried it with a couple of my pieces with the same result each time, so that would seem to be where the bug sits.

hilary553 years ago
In Progress

Can't create a submission plan

Now that I can enter longer work into My Pieces (thanks so much!) I find I am unable to add suggested magazines to the submissions plan. I get a message saying 'Oof! Something went wrong', and that magazine disappears from the list of suggestions. Also, every time I look at a magazine or click on submit than go back, all the filters have been cleared and I have to start again.

hilary553 years ago
1
Completed

Can't add pieces

Hi team, I've been trying to add my first piece to 'my pieces', but when I click save, it takes a long time to load and then doesn't save. Have tried a few times.

MK3 years ago
2
Completed

Client-side error

A while ago I reported an error message (Application error: a client-side exception has occurred (see the browser console for more information) for some of my pieces when trying to see recommendations for a submission plan. I think I've worked out where the bug sits, because it seems to correct itself when the sub-genre filter is cleared. Don't know if it's all sub-genres or just the ones I used, but thought this might help you to track it down.

hilary553 years ago
2

my editor listings - dipity icon broken

very minor but the dipity listing when accessed through the editor portal the icon or profile image is missing screenshot attached

Vevna Forrow3 years ago
In Progress

can't create an account

tried w email, FB and Google. error message something to do with bot malfunction. Hope it's fixed soon!

Sara McAulay3 years ago
Completed

Bookmarked Magazine Not Saving

When I tried to save a specific magazine, it isn't appearing in my bookmarks. When I pull up the specific magazine's page, though, it says it's saved and in a specific folder. I'm not having this issue with any others, just Denfenstration.

4
Completed

Bug?

I'm trying to create a submission plan for a piece (Between The Lines) but I'm getting this error message: Application error: a client-side exception has occurred (see the browser console for more information).

hilary553 years ago
1

Prose Formatter drops newlines

Small bug—the prose formatter seems to lose additional newlines. Before: A sentence. Another sentence. After: \tA sentence. \tAnother sentence. Ideally there'd be some way to indicate a section break. Thanks.

Kevin Barrett3 years ago
3Cabinet
Completed

My Pieces - Beta - Size Limit?

I seem to be running into a size limit when trying to save in My Pieces. Looks to be a 16k request limit, which ends up well under the 3700 words I'm trying to save. Or maybe it just doesn't like the ending of my story...could be either one :)

Andrew Large3 years ago
1
Completed

Beta tools

I don't seem to have access to My Pieces anymore.

Fritz Eifrig3 years ago
2
Completed

Beta tools

What's happened to my access? Why can't I get into My Pieces etc any more? Do I really have to register again?

hilary553 years ago
1
Completed

Bookmark Lists

Last night, I was able to create save individually bookmarked magazine within a larger list. Today, when I click on my lists (4) the bookmarked magazines return this error message.

Kevin Brown (KB)3 years ago
4