Chill Subs

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Commented on Still getting an error messageahh so sorry Hilary, I was on vacation these past two weeks and somehow missed the first report🤦🏻‍♀️ I think I fixed it now!Commented on Performance slowahh you're right, need to rethink that title. we've been experimenting with because of stupid Google and SEO haha. it was just Browse before but obviously it didn't like that😶Commented on Performance slowHugh hello!! I invite you to try again haha. It's still not the final version, we'll improve it more in January after server load distribution setup, but: removed real-time filtering on mobile and tablet added loading spinners on desktop found the embarrassing bottleneck: I loade…Commented on Performance slowah also! I'm adding spinners to the browse by the end of the week, and thought a workaround for mobile/tablet could be getting rid of real-time filtering for now - the only thing we lose there as showing a number of results as all the other stuff is not visible anyway with full-s…Commented on Performance slowHey Hugh! We're working on this right now and are hoping to release the improved version in mid-January! Yes, the growing database is an issue and we're currently working on a new setup with distributed servers. Actually I didn't realize it's this janky on mobile and tablet, we a…Commented on Top navigation not workingOh god thanks so much for bringing this up! Broke this last minute yesterday😬 Looks like it was broken on the browse page but worked on the home page. Fixed it!Commented on Having trouble with your profile? Leave a comment hereHey Chey! Oh my god I'm so sorry, no idea why the website didn't sync with Stripe, will have to check! Just fixed it manually for your account, so you should have access now Commented on Sticky Browse Form and Hard to Figure OutHey Allison! Thanks so much for the support and sorry you had a janky experience! Oof we need to reword our "Demographics". Basically what it means now in your case is that it ONLY accepts work from writers with disabilities (so more like Eligibility). Though some editors mark th…Commented on Asiatic Journal -- misleading info on the databaseouch you're right, thanks so much for reporting! fixed.Commented on Can't create a submission planHey Hilary! Oops, forgot to change the code in once play yesterday haha. Fixed the plan creation thing:) Will look at the filters reset!Commented on Client-side errorHey Hilary, finally fixed this! It wasn't really the subgenre fault but one of the magazines had a broken cover (a case that I didn't handle🤦🏻‍♀️), and when you narrowed the search with subgenre, that magazine was early in the result and so the page didn't load. made the cover…Commented on Can't add piecesuntil then, try to save it just with your piece description instead of the actual story (this will influence the word count, but at least you'll be able to work with it for now)Commented on Can't add piecesHey Mia! Oof we have a bug with saving pieces longer than 2900 words now, and I bet yours is this size:( Sorry about this, I'm working on a fix this week, and I'll let you know as soon as it's ready!Commented on Client-side errorohh thanks so much Hilary, I'll have a look tomorrow! you're really so helpful <3 Commented on n+1 database page problemsooo weird, thanks for reporting haha. fixed!Commented on Update for WestWordHey Hilary! Done, thank you:)Commented on How can I mark a rejection on the tracker?haha good:)Commented on Word limitHey Hilary! Yeeah someone already reported this and I'm on it😬 Looks like it can only save pieces under 2900 words right now Commented on Pieces APIHey Kevin, could you email me? ben@chillsubs.com and we could chat about this? It sounds like a great idea.Commented on ErrorUpdated! Thank you. One of our tasks this week is getting the submittable portals for every magazine that uses submittable so we can collect fee data more accurately. So often nothing is said in guidelines pages or they update it randomly. Since most of the magazines charging fee…